Privacy Policy

Last Updated: 21 August 2026

Evvik Home, operated by Evvik Innovation Private Limited, respects your privacy and is committed to protecting personal information that you provide when using our website or purchasing our products.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.

This policy is intended to operate in accordance with applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023 and applicable rules and requirements.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Product preferences

  • Customer service communications

  • Information you voluntarily provide through contact forms or other communication channels

We may also collect certain technical information when you use our website, such as browser type, device information, IP address, pages visited and website interaction data, where applicable.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders

  • Arrange delivery

  • Process payments through authorized payment providers

  • Communicate about your orders

  • Respond to customer enquiries

  • Provide customer support

  • Handle cancellations, returns and refunds

  • Improve our products and website

  • Prevent fraud and misuse

  • Maintain website security

  • Comply with legal and regulatory requirements

  • Send marketing communications where permitted and where applicable consent or another lawful basis is required

3. Payments

Payment information may be processed by third-party payment service providers.

Evvik Home does not intend to store complete card, banking or other sensitive payment credentials on its own systems where payment processing is handled by an authorized third-party payment provider.

Customers should review the relevant payment provider's privacy terms when completing a transaction.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning

  • Remember preferences

  • Understand website usage

  • Improve website performance

  • Measure advertising and marketing effectiveness

You may be able to control cookies through your browser or device settings. Certain website functions may not work correctly if required cookies are disabled.

5. Sharing of Information

We may share relevant information with trusted service providers where necessary to operate our business, including:

  • Payment processors

  • Courier and logistics providers

  • Website and hosting providers

  • Technology and analytics providers

  • Customer support providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

We do not sell your personal information as a commercial product.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud and meeting applicable legal, tax and accounting obligations.

8. Your Privacy Rights

Subject to applicable law and the applicable implementation of data protection requirements, you may have rights relating to your personal data, including requesting access to, correction of, or deletion of certain personal information, and withdrawing consent where processing is based on consent.

To exercise an applicable right, contact us using the contact details provided on our website.

9. Marketing Communications

Where applicable, you may opt out of promotional communications by using the unsubscribe mechanism provided in the communication or by contacting us.

Transactional communications relating to orders, payments, delivery, returns or customer service may still be sent when necessary.

10. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children in circumstances where collection of their personal information would be prohibited by applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their respective privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable law.

The updated policy will be published on this page with a revised “Last Updated” date.

13. Contact Us

For privacy-related questions, requests or concerns, please contact:

Evvik Home
Operated by Evvik Innovation Private Limited
Kanyakumari, Tamil Nadu, India

Please use the contact details provided on our website for privacy requests and customer support.